Bit of a rant here, so feel free to ignore. I got an email last night from GiffGaff, which is some sort of mobile network company 'run by you'. 'Welcome' they said 'Great to have you with us' they said. Only problem being of course that I hadn't joined them. Some nitwit had, and for reasons that make no sense to me, had provided them with my email address.
Now, any sane, sensible, intelligent company that knew what they were doing would have sent me an email validation to say 'Can you confirm that this is your email address please?' You know - the kind of thing that most companies do. Not this shower though, oh no. They just joined me. I love this line in the email:
"Just to re-assure you, we hate spam too. This email was sent to you because you have given giffgaff permission to contact you via this address. giffgaff may email you from time to time to let you know important information about your giffgaff account plus other giffgaff news."
No, I have NOT given you permission to contact me via this address - you just decided to, and didn't give me an option to tell you not to. That's SPAM.
However, I decide to close the account, or at least, stop them sending me stuff. So I go to the website, where they want me to log in, with my user name and password. Y'know - the ones that I don't have *because I hadn't joined their service*. So not much I can do there. However, they have a help forum. So I go along to that; I knew what would happen, and it did. 'Before you can post, you have to join with your user name and password.'
So let's go along to their Facebook site. I complain. The next thing that I know is they have sent me a link to change my password. Now of course, this is where it gets interesting. They have now given me the opportunity to take over one of their members accounts. I haven't hacked it or anything... they have GIVEN me the means to do this. Now, I have no idea what's in that account, and I'm not going to find out. But I know the phone number, since they provided me with that in the initial email. I could do lots of interesting things in the account though, I am sure.
So - not only do Giffgaff NOT validate email accounts, they spam, they have no proper method of contacting them, and they're giving me permission to get into a members account. These people are an absolute shower - and if you have anything to do with them, I'd run away quickly.