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July 16, 2010


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Girl in the Moon

Thanks for this report, Phil. We so often here and say that Google isn't the answer to everything, and it's good to have a chance to think about why not. Interesting juxtaposition of problems in what they apparently see as 'minutiae' (i.e. inconsistencies in search syntax) and also the bigger picture, e.g. personalised searching.

From your report Google come across as arrogant, both regarding the question about excluding images from results, and also in the earlier point you made regarding searching for 'tea'. I can imagine that this enforced personalisation might often, by a sort of luck, seem better to users than a search without it, but surely that doesn't mean that users who want to use the tool with more subtlety shouldn't be able to do so?

Chris Lang

Google is great at social media, you just need to know where to look.

Wave was mis-marketed to Facebook users that have no use for anything better than a text box and a submit button. But this is what the typical person want's just look at Twitter.

Google Buzz in not a failure around here, in fact it is kicking the butt of FB and TT and every other social site we have ever used. And we have 60,000 social followers in all.

But my 800 followers on Buzz love me, they participate heavily and they profit from that, finding new relationships in our conversations.

Take a look at this thread, some of the top industry experts have helped build this thread.


You see, it's not Google that is bad at social sites, it is social users don't know how to use them for more than a 140 character post.

It took me a while to get back in the mindset that Google Buzz is like a forum of 10 years ago. These are conversations, threaded, all in one place, discussions, an exchange of ideas.

When you look at Buzz like that it is very powerful. You just have to look farther than posting your Tweets there.

Hope that helps your outlook. Most don't even know this is going on and that is why Buzz is called a failure.

M Jones

Interesting post. I noted your comment that Google retains our search history which effects our search profile, it does this by placing cookies and I expected that once cookies are cleared the information should be deleted, but this may not be the case.

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