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June 28, 2011


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Gemma Bennett

This is beautifully put.


Hear! Hear! Well said Phil!

Alice Yucht

Wonderfully well-said! I've taken the liberty of sharing your wise words on several American library-focused listservs. These days we need all the encouragement we can get.

Paige Ysteboe

Really love this -- do you mind if I make it into a bulletin board at my school?

Catherine Korvin

Well said. I would add "a school" to the last sentence.

Gail Grainger

Thank you!

Donna B


Dianne McKenzie

Love it Phil!


Yes, but unfortunately they don't turn to us first.


YES. YES!!!!!!!

Sheila H. Stafford

Thank you, Phil!

Hege F.

It allmost reads like a poem! You should get it animated, like this one by Taylor Mali (What teachers make) http://www.youtube.com/watch?v=fuBmSbiVXo0

Paula Nicholls

Well said, and oh so true! Particularly the bit: to match the answer to the enquirer, to provide just enough information without overwhelming the user, but enough to always help. How often do you get THAT from Google?!!!
But all of Phil's comments ring true.

Maria Jose Vitorino

I loved it. And shared it through my own human-librarian-translation into portuguese-PT(well I admit a glanced on Google translation... and then changed it!) If you could read it, please visit my professional blog on literacy and libraries



Also, a brilliant concise summary of why the current threat to public libraries in the UK is so worrying. It shows up the nonsenses of both ConDem notion that skilled professional librarians can be replaced wholescale by volunteers and the pervasive, but erroneous, suggetion that the internet and search engines have done away with the need for libraries and librarians.

Thank you!

Danielle Carr

Excellent!Your concise, well worded response demonstrates in and of itself the difference between a librarian and Google. Is there anyone who is accomplished, who is successfull(with the exception of athletes) who did not benefit from the use of a library or a librarian. Can Google encourage a curious mind? Can Google suggest possible topics of research or connect the dots for the confused?
Thank you
Danielle Carr


Thanks, that is brilliant.




And librarians would do their jobs if it didn't put food on their table?

That's not to say they don't have other reasons, but your explanation of Google does not admit any other possible motivations. The fact of the matter is that to accomplish what Google is doing requires large amounts of money, and to continue doing so requires profitability. It is the same as anyone else. Libraries could not exist without bringing in money, either (public funding is not any more noble).

Such dismissiveness and monochromacy does not help the case for libraries in the minds of non-librarians.


I always ask my students what is Google & it takes more than 5 minutes to get to this idea usually.

Tracey R

I did an essay on this last semester, where were you then?


I love this, it's wonderful! I would use the word "libraries" instead of "librarians", though, because many of the things you listed are done by all library staff members.

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